“We have been using Tenant Inc's self-storage management software, Hummingbird, for about a year now, and we are thoroughly impressed, both with the software and the team. As this is a relatively new platform, there will undoubtedly be bumps in the road, but we feel that with Hummingbird's robust features and with the team's outstanding customer support, Tenant Inc has truly set a standard in the industry. What truly sets Tenant Inc apart is their commitment to providing the most technologically advanced solutions, and their exceptional customer support. The team at Tenant Inc is not only knowledgeable but also responsive and dedicated to ensuring a fantastic experience for their users. Any questions or concerns are met with prompt and effective solutions, reflecting a level of customer care that goes above and beyond..”

“I've been utilizing Hummingbird for over four months at one facility and two months at a couple more. Initially, our experience was somewhat rocky. However, everything improved significantly once Morgan became our point of contact. She efficiently addressed the challenges we faced during our transition from a different software, leading to a generally smooth operation. One persistent issue, however, is their update process. Often, updates are released without adequate notification, leading to unpredictable results. These updates can be a mixed bag, introducing useful features or, conversely, removing essential ones that disrupt our workflow. Particularly, updates occasionally disrupt automated systems like autopay and delinquency timelines, causing failures or inaction. It's also worth noting that Hummingbird tends to restrict a lot of functionalities, making it challenging to reverse or rectify actions. While this is beneficial from a management standpoint in terms of staff control, it can be frustrating when correcting mistakes. Additionally, some of their features are only partially developed, with no clear timeline for completion. For those considering Hummingbird, be aware that as a startup, it's likely to encounter more issues than you might initially expect. In conclusion, I'm optimistic about the future of Hummingbird. I look forward to them resolving current bugs and expanding their feature set..”